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Dana Florea is one of the powerful women in tech as she is successfully operating as the COO of

The Journey of a Successful Strategist

Dana joined Accesa three years ago as an  Improvement Manager and was offered the COO role at the beginning of 2023. She is responsible for providing short and long-term operational strategies that support effective business management, nurturing people growth, and alignment with the company’s strategy. Her career revolves around creating teams and environments where technical intelligence and emotional intelligence meet, and she likes to promote it amongst other leaders. She believes that if one can be fully oneself and can put their whole self into the work, they will have the best chance of thriving and being successful.  

Facing the Challenging Phases

The decision to accept the COO position at Accesa has been a pivotal moment in Dana’s career. After only three weeks in the role, the entire world faced an atypical and unique situation resulting from the Covid-19 pandemic. The pace of the new times accelerated Dana’s journey of self-discovery, building self-trust, courage, and gratitude. The rare situations of this time have placed her in a position to balance caring for her colleagues and their critical work while continuing to care for her clients’ needs. Dana believes that the intensity of actions has taught her more about herself as a leader than her entire 15-year career.  

The Making of a Transformational Leader

According to Dana, any transformational leader needs to be empathic. She makes time to know the people at an individual level. She believes that any leader needs to understand how people respond to change, the attitude to feedback, or what motivates people to be part of an organization. According to her, charisma and true presence in every situation allow no space for negativity, which helps leaders create and sustain a creative and connected environment. Leaders who inspire have at the center of all their actions and decisions the organization’s greater good. They generate a level of trust and accountability, which allows those being led to feel safe and secure when choosing to follow.  

Ascending the Stairs of Customer Satisfaction

Innovation comes in many shapes and forms for Accesa. Its clients are set on their digital transformation path to bring in new technologies. Therefore, every project the company delivers directly contributes to the innovative environments of its clients. At Accesa, the company has an internal audience avid to innovate and continuously optimize how they work. The company’s operations Tooling Team supports and constantly interacts with the internal audience. They aim to solve real problems and address real needs. Therefore, the Accesa key that unlocks customer satisfaction success is active listening, paramount for both the clients and the colleagues.  

Acing Innovation in Disruptive Technologies

Disruptive technologies are already changing society. They help build the future, drive productivity, increase sustainability and help people live longer. The leaders of today have to combine an understanding of the meaning of technology and the people who either use or are impacted by technology. Humility and a willingness to seek diverse inputs are essential. A directive leadership style that lacks humbleness is not resonating with the people anymore, especially in the IT Services industry. Adaptability and vision are both critical for different reasons.  For any leader, having a clear vision and articulating it well, is a core competency. The sheer unpredictability of the business environments today means traditional analytical approaches fail to provide the definitive insights into long-term strategies that leaders have relied on in the past. Adaptability without vision can lead to rudderless change. Dana finds fearless engagement with partners to be critical. Combining people insights and data insights will make the difference between engaged and connected leaders and the others who tag along.  

The Future that Lies Ahead

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Tech Industry Vs. Free: Who Survives?

NEW YORK — While many of today’s Web users associate the word “free” with “download”, Wired editor Chris Anderson said that the pricing strategy dates back to the nineteenth century.

He said that the free economy was made possible by the industrial revolution and dates back to Jello. Anderson pitched his latest book, called “Free: The Future of a Radical Price,” at Wired magazine’s Disruptive by Design conference. Anderson is best known for his Long Tail marketing thesis. “Free” details the changes Anderson expects to see in the business models of the future.

He said that when the Genesee Pure Food Company was preparing to launch its new gelatin product, it needed to find a way to get customers to ask for it by name at the general store. One idea was to sell it door-to-door but that required licenses. Free products, however, did not require licenses so the Genesee Pure Food Company made a Jello recipe book, printed 5 million copies, hired the best artists, and gave it away for free.

A few years later, Anderson added, the Gillette company came up with the razor and blades strategy that is a more famous model for today’s IT economy: giving a product away (or selling it at below cost) in order to charge for the services or software that support it, a model used by video game console makers and cell phone providers.

The business model of free stuff is even more viable, Anderson said, on the Internet. “With physical stuff, you had to get paid quickly, but now we’re looking at a different economic model,” he said. “With Moore’s Law, (define) we have deflation. We have never had an industry where everything gets 50 percent cheaper every year — not just processing but also storage and communications (bandwidth)!”

Anderson said that today’s economy answers a theoretical question first posed in economics in the 19th century. Two French economists reached the opposite conclusion. Joseph Bertrand said in 1883 that in a competitive market, the price falls to the marginal cost. Corneau, on the other hand, said that businesses would form cartels to collude to restrict the supply of a product in order to maintain the price.

“The Internet is the most competitive market the world has ever seen,” Anderson said. “If your product is not free, it will need to be available in a free version or to compete with a free product.”

Microsoft vs. free

“Microsoft has competed with free for 35 years” since it was founded, said Anderson, offering a mix of free and paid software and services.

Famously, in 1976, Bill Gates wrote a letter to computer hobbyists asking them to pay for software which was being widely copied.

Anderson said that in the 1980s, the company competed with bundled software, especially as it started to sell Microsoft Office. In the 1990s, it competed with a free browser called Netscape and used its operating system as a distribution system. In the current decade, the company competes with the LAMP (define) stack.

Today, the U.S. government is looking at competition between Google and Microsoft. Both tech giants are using free services to good effect.

“Watch this space,” Anderson said. “It’s a big challenge for the Obama administration: deciding who can use free and who cannot.”

Article courtesy of chúng tôi

Empathy: The Most Important Back

My most important back-to-school supply doesn’t fit in a backpack, and it can’t be ordered online. It’s as essential as a pencil, but unlike a pencil, no technology can replace it. In a sense, like a fresh box of crayons, it can come in many colors. Better than the latest gadget, it’s possible to equip every student with it, and even better, when we do, it can transform our world.

Empathy starts with putting yourself in someone else’s shoes — a key step in understanding perspectives that differ from your own. This isn’t just a nice thing to do; it’s an essential, active skill. It’s foundational to embracing differences, building relationships, gaining a global perspective, conducting richer and deeper analysis, and communicating more effectively. This skill is about as “21st century” as it gets. And like a muscle, empathy gets stronger and stronger with practice and can be developed by any grade school child. This is the muscle that allows you to stand up for something, not just stand by.

Also like a muscle, empathy is easy to forget, particularly when operating in a crisis mode, always putting out fires. As a personal example, my daughter had a recent health scare — we discovered she was “skinny-fat.” Her small dress size belied physical weakness and a low endurance level. This scare drove home the point that what may pass as fit on the surface might be masking deeper problems.

As we think about empathy in a well-functioning classroom, the physical state can serve as a metaphor for the health of the social-emotional learning setting: A classroom might look fine on the surface, doing OK on standardized tests, memorizing facts and figures, but its internal environment might remain weak. Weakness in this case is manifested where children lack the more subtle tools that build 21st century learning and global competency. Absent empathy, sincere kindness and unity, how useful are passing test scores for changing communities and an ailing world?

It goes farther than that. An empathic environment is a smarter environment. According to Vicki Zakrzewski, education director at the Greater Good Science Center at UC Berkeley, “Scientific research is starting to show that there is a very strong relationship between social-emotional learning and cognitive development and performance.” She adds, “Children as young as 18 months exhibit compassion, empathy, altruism, so these characteristics are part of who we are. But, at the same time, these skills have to be cultivated, because the environment can inhibit their development.” In other words, empathy, like a physical muscle, is present — but to manifest itself, it must be exercised.

A Fitness Plan for Building an Empathy Muscle

Back-to-school offers an ideal time to establish that your school or classroom prioritizes the active development of empathy — that you’ll take a stand for it.

A terrific starting point is offered by Ashoka, a nonprofit organization dedicated to encouraging social innovation around the world. Their Start Empathy initiative shares research, case studies and inspirational stories, and is building a network of Changemaker Schools committed to building empathic, encouraging environments at the elementary level. They’ve developed a road map for navigating a course to empathy — suitable for any age. You might also consider it a three-step fitness plan to build the empathy muscle.

Step 1. Prepare

Create the conditions in which empathy can thrive.

What Are The Team Leader Qualities That Every Leader Must Have

blog / Leadership Why Empathy and Emotional Intelligence are the Best Team Leader Qualities

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In the high-pressure environment of the modern workplace, the stress of deadlines, outcomes, and competition can take a heavy toll on employee well-being. As a team leader, you recognize such challenges and respond with empathy and emotional intelligence. Without a doubt, these are a couple of the team leader qualities that can make all the difference between a team that flourishes and one that flounders. To begin with, let’s explore why empathetic leadership and emotional intelligence are critical team leader qualities. In addition, let’s also analyze how you can master these qualities, transform your team, and drive success. 

What is Empathy, and Why is it Important for Team Leaders?

Empathy is the ability to comprehend and share the emotions of others while being mindful of their experiences and struggles. Team leaders who practice empathy establish meaningful connections with their team members, understand their needs, and provide support. Additionally, empathy fosters trust and helps leaders build strong relationships. Moreover, rather than solely focusing on business outcomes, empathy enables team leaders to connect with their team members. Overall, empathy helps leaders respond appropriately to their needs by offering motivation, support, and comfort during distress.

Characteristics of Empathetic Team Leaders

Fostering purpose, community, and belonging in the team

Actively listening and being fully present when team members speak

Anticipating and providing extra support or assistance when needed

Creating a safe space for team members to express ideas without fear of judgment or retribution

Showing genuine interest in team members’ personal and professional growth and understanding their backgrounds and challenges

Importance of Empathy in Team Leaders

Fosters a sense of community and belonging among team members

Encourages innovation and experimentation, leading to creative ideas and solutions

Helps leaders understand their team members’ perspectives and needs

Enables more effective conflict resolution by considering the emotions and perspectives of all parties involved

Creates a safe space for team members to express their ideas and opinions, improving communication and collaboration

Facilitates informed and effective decision-making by taking into account the impact on team members

ALSO READ: Why is Empathetic Leadership Important in Today’s Workplace?

What are the Benefits of Developing Emotional Intelligence as a Team Leader? Importance of Emotional Intelligence in Team Leaders:  

Creates a positive work culture that enhances efficiency and productivity within the organization

Allows leaders to foster a culture of inclusiveness, respect, and support, creating a conducive work environment that drives success

Helps identify and leverage individual strengths, leading to inspiring and encouraging team members to think outside the box and come up with innovative ideas

Provides constant motivation for leaders and team members to perform at their best by providing an understanding of the strengths and weaknesses of their team members 

Aids in making well-informed decisions during stressful or difficult situations

Cultivates strong relationships with team members, making it easier to communicate effectively, resolve conflicts, and work collaboratively toward common goals

ALSO READ: What is Emotional Intelligence? How Does it Help in the Workplace

How Can Team Leaders Enhance Their Empathy and Emotional Intelligence Skills in the Workplace

Here are 10 practical steps you can take to enhance your team leader qualities: 

Enhance your communication skills by being clear, concise, and respectful in interactions with team members.

Master active listening and pay attention to what your team members are saying.

Reflect on your own emotions to learn self-awareness; understanding why and what you are feeling can help you see situations more objectively.

Ask questions to learn about your team and better understand their needs and perspectives.

Recognize and regulate your emotions, and be more attuned to the emotions of team members as well.

Build a safe space for the team to share their struggles and experiences by being vulnerable and open about your own.

Demonstrate care, concern, and compassion for employees by modeling empathetic behavior and leading by example.

Practice stress management and self-care to avoid stress, burnout, and poor decision-making. 

Seek assessment and feedback from others to gain insight into your strengths and weaknesses by conducting a 360-degree review and requesting feedback.

Create an inclusive environment for everyone by educating yourself on diverse backgrounds, experiences, and perspectives.

What are Some Common Challenges That Team Leaders Face in Developing These Traits?

Here are some common challenges you can face in developing your empathy and emotional intelligence:  

1. Disruptive Team Member 

A disruptive team member or problem employee can cause workplace problems such as disrespect and gossiping. To say the least, this makes it challenging for team leaders to maintain their empathy and emotional intelligence. To handle such situations, listen, ask, and communicate your expectations.

2. Lack of Self-Awareness

Self-awareness can aid in understanding one’s strengths, weaknesses, and triggers. Leaders lacking self-awareness can find it challenging to connect with their team emotionally. Additionally, team leaders struggling to recognize team members’ emotions find it difficult to respond appropriately. To enhance your self-awareness, practice mindfulness, set boundaries, understand your emotional triggers, and ask for feedback.

3. Inadequate Training

Lack of proper training can present a major challenge for leaders aiming to develop their team leader qualities. Without adequate training, leaders may face difficulties in comprehending how their emotions can impact team dynamics. Moreover, they may lack the necessary tools to effectively manage their emotions and respond to those of their team members. Consequently, this can lead to stress, frustration, burnout, and a toxic work environment. To mitigate these challenges, team leaders must seek relevant training and resources, such as online courses, to improve their skills and develop a more effective leadership style. 

ALSO READ: 10 Best Leadership Training Topics for Effective Leaders

Develop Team Leader Qualities with Emeritus

To conclude, whether you are a new manager or a seasoned leader, developing these key team leader qualities is essential for driving success and achieving your team’s goals. Moreover, your empathy and emotional intelligence can allow you to navigate workplace challenges efficiently and drive business success. In order to nurture these requisite team leader qualities, explore Emeritus’ leadership courses developed in collaboration with the world’s best universities.

By Krati Joshi

Write to us at [email protected]

Use Of Blockchain Technology In The Finance And Tech

Nowadays, Cryptocurrencies are among the biggest trends and it looks like everybody knows and has knowledge regarding electronic currencies like Bitcoin, Ethereum and Monero.

Recently, the cryptocurrency business continues to grow day by day, particularly in relation to the newest massive sell-offs. But, regardless of what you think of cryptocurrencies, there’s no reason for denying that Blockchain Technology encourages the cryptocurrencies to offer you a large number of practical and possibly world-changing chances.

We have already covered a number of the very best blockchain alternatives on the market in a place.

Blockchain specialists The Next Tech can help share some tips. 1. Blockchains In Tech

When Bitcoin was initially released in 2009, it was produced to supply a fresh and decentralized payment method. But as the launching of Bitcoin, tens of thousands of fresh cryptocurrencies are published although the majority of them may be utilized as a way of payment, they frequently fill other functions. The blockchains that encourage cryptocurrencies are demonstrated to be quite practical for a range of solutions, particularly within the technology market.

By way of instance, IBM has implemented for a range of blockchain patents in the previous year alone and just some are likely to be utilized for moving funds. Samsung is just another technology company that has proven a great deal of curiosity about blockchain solutions however, they are not alone.

In reality, right now, countless powerful tech firms such as Apple, Amazon and Facebook are seeking to implement blockchains within their companies. And all of them have various aims from managing and keeping customer information and producing their products safer to producing global communication stations and much more.

2. Blockchains In Finance

Evidently, because cryptocurrencies were initially supposed to be utilized as cash, the fund sector was quick to jump onto the notion of blockchains. And we are not just speaking about cryptocurrency exchanges like Finance or agents like IQ Choice. No, we are talking complete adoption of blockchains by enormous financial institutions from all over the world.

Santander was among the first major foreign banks to observe the possibility in cryptocurrencies, particularly for global transfers and they’ve been working closely together with Ripple along with the XRP as late 2023. Western Union and Moneygram also have experimented with cryptocurrency options and a lot of other international banks are looking into speeding up their global transfers with blockchains.

Then we’ve got the motion that’s been known as “Institutional Adaptation” in the mainstream press. This saying refers to better investment banks and trades beginning to utilize blockchains to their particular purposes in addition to supplying cryptocurrency trading to their clients.

The CEO of Nasdaq has stated that she was ready to begin offering cryptocurrencies in the event the marketplace “matured,” that the NYSE is looking to options also CBOE and CME started cryptocurrency futures this past year.

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7 Best Woocommerce Plugins to boost your Store you must know

3. Blockchain In Other Industries

Along with becoming popular in technology and finance, blockchain technology has undergone again in popularity over a lot of different industries too. Actually, it is possible to discover blockchain options in many industries today, and also the industry space is quickly growing.


The retail sector was among those first adopters of all blockchain technologies and a great deal of work has been done right now. Among the most obvious usages for your retail industry must do with produce security.

You see, by using a blockchain that outlines a product from production to the end user, manufacturers may guarantee the quality and credibility of their products. These kinds of options are already being used by automobile manufacturers and luxury brands. Like  Blockchains service could also function as the basis for open market spaces where services and products could be marketed with no middleman.

Health Care

Moreover, hospital and doctor reviews might also be saved on blockchains which would aid with patient and transparency protection. Moreover, prescriptions and medication usages could be enrolled and maintained safely on blockchains that would also aid in improving patient defence and also lower the possibility of abuse.


Blockchains Development may also be what helps simplify and revise the current school system to an ever-changing group of pupil and instructor requirements.

In reality, there are already projects where blockchains are utilized to make and arrange private educational programs for people and they’ve shown great results up to now.

Additionally, simpler solutions like keeping evaluations and results on blockchains will make matters simpler for teachers.

4. Authorities

At precisely the exact same time, there’s also been a debate about enrolling laws and regulatory modifications on blockchains for simple access and safekeeping.

Dubai has set out to be the very first blockchain powered country on the planet while Estonia is currently working to transfer all public documents on blockchains.

5. Media

Media is another business where blockchains can and are being used. Among the greatest examples of this can be Kodak’s very own blockchain that’ll be utilised to assist photographers to protect their pictures from copyright, whenever they are working on producing solutions which can make media sharing simpler.

Recommended: Can Really Blockchain Redefine Digital Marketing business?

Similar projects have been proposed for the audio and movie industry with the attention of protecting material and assisting founders to register their job and guarantee they are paid the royalties they deserve.

6. Hazards

Broadly, as cryptocurrency fans, we’re enthusiastic about the Egyptian adaptation of blockchains. Although, that does not imply that it is totally protected.

Regrettably, technology businesses have begun throwing around the word blockchain to make the hype(Publicity) and more frequently, their own thoughts aren’t sustainable.

Last, a small number of cryptocurrencies have proven to be scams that means that you want to be mindful and just observe for the established, recognized cryptocurrencies and blockchains which are on the market.

Also read:

How to Calculate Your Body Temperature with an iPhone Using Smart Thermometer


There’s not any doubt the blockchain technology is just one of the most fascinating and possibly world-changing creations of the last decade.

The prospective usages and alternatives for largely the finance and tech sector are immense and we are going to stick to the development with enthusiasm.

We urge everybody to be cautious with all the blockchains they get involved with and invite everyone to not just follow trends but really evaluate every opportunity by yourself.

Bloodbath In The Tech Industry: Top 10 Tech Company Layoffs In 2023

The top 10 tech company layoffs in 2023, Thousands of IT professionals are losing their jobs

The top 10 tech company layoffs in 2023 thousands of IT professionals are losing their jobs is the conclusion of a chain of circumstances that has prevented venture capitalists from investing in companies.

The top 10 tech company layoffs in 2023:

1. Amazon: Amazon has already withstood unpredictable and challenging economies, and will continue to do so, he added. These adjustments will allow us to explore long-term prospects with a more cost-effective cost structure, but I’m also certain that we’ll be imaginative, resourceful, and tough during this period when we’re not recruiting broadly and removing some jobs.

2. Salesforce: The additional layoffs are part of Salesforce’s effort to reverse a recent hiring spree in the face of slowing demand for its services and the continuous market instability that has plagued the tech industry recently, according to the Financial Times. As our revenue increased due to the pandemic, we hired too many people, which contributed to the economic downturn we’re now experiencing, and in a message to workers, co-founder, and CEO Marc Benioff stated, I accept responsibility for that.

3. Alphabet: Alphabet has so far dodged the major tech company layoffs that have plagued other Big Tech companies. However, the Google owner’s good fortune has run out. Employees from Alphabet’s Other Bets division were laid off in January. The Other Wagers section is responsible for wagers made by the search engine giant that is not related to its primary business, as the name implies.

4. Medtech: As a result, the MedTech business appears to have suffered the same fate as the rest of the tech industry. Cue Health is one of the MedTech companies that has been impacted by the slump. According to Medtech Dive, their staff increased from 99 to 1,500 workers between 2023 and 2023. Cue Health went public in 2023 to repurpose its portable diagnostic to screen for items other than the coronavirus.

5. Coinbase: In 2023, the cryptocurrency business struggled. Digital asset enterprises had one of the steepest decreases in their history. Between November 2023, when it reached an all-time high, and November 2023, the market lost two-thirds of its value. Coinbase epitomized the issues confronting the crypto sphere. In April 2023, the cryptocurrency exchange went public. When it first went public, it almost had a $100 billion market cap. Things rapidly turned ugly after that. In the weeks that followed, it lost more than 40% of its market capitalization.

6. Huobi: Coinbase will not be the only cryptocurrency exchange to struggle in 2023. Huobi, a Chinese rival, informed Reuters in early January that it planned to let off 20% of its 1,100 staff. It blamed the layoffs on the current bear market, claiming that the volatile market necessitated a very lean team. In November, the analytics website CoinGecko listed Huobi as the world’s eighth-largest crypto exchange in terms of volume.

7. Genesis: Genesis is a subsidiary of the Digital Currency Group (DCG). Other subsidiaries of DCG include bitcoin mining firm Foundry, digital currency asset manager Grayscale Investing, British crypto exchange Luno, and CoinDesk, the crypto-focused digital publication that first reported on FTX’s questionable finances by publishing a report on FTX’s sister tech company Alameda Research.

8. Accenture: The decision occurred as service demand stagnated following post-pandemic expansion, and Accenture subsequently reduced its revenue growth target for the fiscal year 2023. Despite the lower projection, Accenture’s diverse business and sector mix is projected to keep the IT services behemoth stable.

9.Meta: Meta stated that it will keep 5,000 presently vacant positions unfilled. Mark Zuckerberg, the company’s founder, and CEO, cited challenging macroeconomic conditions and a focus on flattening the company’s organizational structure as important factors in the decision to lay off additional employees.

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